Whatsapp API Message Template

⚡ Message Templates are pre-approved message formats used in WhatsApp Business API for sending notifications, alerts, and promotional campaigns to customers outside the 24-hour session window.

Pre-Approved by WhatsApp

Every template needs approval from WhatsApp before use. Avoids spam and ensures compliance with WhatsApp policy.

Personalization with Variables

Use placeholders like {{1}}, {{2}} to add customer-specific details. Example: “Hi {{1}}, your order #{{2}} is shipped.”

Personalization with Variables

Use placeholders like {{1}}, {{2}} to add customer-specific details. Example: “Hi {{1}}, your order #{{2}} is shipped.”

Multi-Language Support

Templates can be created in multiple languages for global campaigns.

Marketing

Send promotions or information about your products, services or business.

  • Custom
    Send promotional offers, announcements and more to increase awareness and engagement.
  • Form
    Send a custom form for lead generation, registration or re-engagement.
  • Product messages
    Send messages about your entire catalogue or multiple products from it.
  • Carousel messages
    Send single text message accompanied by a set of up to 10 carousel cards in a horizontally scrollable view.

Utility

Send messages about an existing order or account.

  • Custom
    Create your own message.
  • Order detail message
    Send message with order details and payment options.
  • Order status message
    Send message with order status

Authentication

Send codes to verify a transaction or login.

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